General Terms and Conditions
1. Any individual who is a Bulgarian citizen, has reached the age of 18, and has purchased products (not services) worth at least 200 BGN from Adapt BG Ltd. can participate in the program.
2. The customer card is individual and registered by name. Each participant is entitled to only one customer card. The card can only be used on-site at the company's office, as well as by phone when the order is placed from the phone number associated with the card. The invoice for an order made using a loyalty card is issued solely in the name of the cardholder.
3. The issuance and activation of a customer card are carried out after filling out a form by the customer personally at the Adapt BG office. By submitting the form, the customer agrees to the general terms and conditions, which can be found on the website http://adapt.bg/
4. Upon registration in the Loyalty Program, participants agree to voluntarily provide their personal data required by the registration form, as well as their consent to receive advertising messages and/or promotions for the purposes of direct marketing by email, telephone, or other suitable means at the discretion of Adapt BG. The following data are mandatory for completion and necessary for participation in the Adapt BG Loyalty Program: name and surname of the cardholder, gender, date of birth, address, email, current mobile number.
5. Program participants have the right to use their card in all Adapt BG facilities, in accordance with the rules specified in these General Terms and Conditions.
6. The card is not a bank card or a means of payment.
7. To keep your card active, you must use it and shop with it at least once a year. If you do not use your card for more than 1 year, it will be automatically deactivated.
8. Adapt BG Ltd. reserves the right to change the levels of special discounts, as well as the number of locations where they are valid. In case of changes, information about the current terms and the locations excluded from the activity will be published promptly on the Adapt BG website www.adapt.bg
9. To take advantage of your card and use a discount when shopping in our stores, you must identify yourself so that the discounts can be credited to you.
10. The loyalty card is virtual and there is no need to provide plastic to take advantage of the conditions associated with it.
11. The discount provided by the card is not combined with other promotions and discounts.
12. The card is valid for up to 3 purchases per year with a total value of up to 10,000 BGN. The card is intended for retail customers and cannot be used for any other purpose. The card is not applicable (accumulated points cannot be used and points are not accumulated as a result of purchase) in cases where a product/service is purchased for which an individual offer has been prepared. Adapt BG reserves the right to refuse to apply the trade discount in case of suspected abuse.
13. Free download of data from the device therapy can be done up to three times a year upon prior request from the client and within two working days in one of the following ways: For Resmed devices from the autoset 10 series - remotely or on-site at the office (by providing an SD card) for devices purchased from Adapt BG; For all other devices - on-site at the Adapt BG office.
15. With a loyalty card, for every 100 BGN spent on products from Adapt BG Ltd., you receive 200 points, which you can use for discounts on future purchases. 100 points equal a discount of 1 BGN.
16. The card is activated 24 to 48 hours after filling out the application form for issuance.
TERMINATION
17.1. Adapt BG has the right to unilaterally and without notice terminate this agreement with a participant in the Loyalty Program and/or to prohibit the use of the customer card in case of violation/non-compliance with the terms of the Loyalty Program or if there is suspicion of abuse and compromise of the Program by the participants.
17.2. The customer card gives the corresponding privileges to the participants only for the period during which the program is valid. Adapt BG has the right to determine/change the term of the Loyalty Program at its discretion and without prior notice to the participants.
17.3. Adapt BG has the right at any time to unilaterally change these General Terms and Conditions and the conditions for using the customer card. Any change to the General Terms and Conditions will be brought to the attention of the participants at the internet address www.adapt.bg
17.4. Adapt BG has the right to terminate the Loyalty Program at any time without notice. In all cases, this will be announced to the participants at the internet address www.adapt.bg. and/or in another suitable way at the discretion of Adapt BG.
17.5. Adapt BG bears no responsibility towards the participants for any change in the General Terms and Conditions, modification of the Loyalty Program, or its termination, as long as the participants understand and agree that the Loyalty Program is organized on the unilateral initiative of the company and in no way obliges the customers of Adapt BG to participate in the Loyalty Program and/or to purchase goods from the company's commercial establishments.
17.6. The valid and current General Terms and Conditions are always only and exclusively those published on the internet address www.adapt.bg. Program participants should always check the current General Terms and Conditions at the internet address www.adapt.bg